Privacy Policy

Last updated: August 6, 2026

Stay Toasty ("Stay Toasty," "we," "us," or "our") operates this website and online store, including our products, services, and related content (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or otherwise use our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

Information you provide to us

When you place an order, contact us, or otherwise interact with our Services, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, including products purchased, order history, returns, exchanges, and other transaction details.

• Payment information, such as payment method and transaction details. Payment information is processed through our payment providers, and we generally do not have access to your complete payment card information.

• Customer communications, including information you provide when you contact us with questions, requests, or support inquiries.

We do not currently offer customer accounts, so we do not intentionally collect customer usernames, account passwords, or account security questions.

Information collected automatically

When you visit or use our website, certain information may be collected automatically, including:

• IP address;

• browser and device information;

• operating system;

• pages or products viewed;

• referring website;

• approximate location derived from your IP address;

• information about how and when you interact with our website; and

• information collected through cookies and similar technologies.

We may use cookies, pixels, tags, and similar technologies to operate our website, understand how visitors use our Services, measure advertising performance, and provide relevant advertising.

2. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order or contact us;

• automatically when you browse or use our website;

• through Shopify and other technology providers that support our website;

• through our fulfillment provider, Printify;

• through analytics and advertising services, including Google and Meta; and

• from other service providers that process information on our behalf.

3. How We Use Personal Information

We may use personal information for purposes including:

Providing and fulfilling orders

We use your information to:

• process and fulfill your orders;

• process payments;

• arrange shipping and delivery;

• provide order confirmations and updates;

• handle returns, exchanges, and customer service requests; and

• communicate with you about your orders.

Operating and improving our website

We may use information to:

• operate and maintain our website;

• understand how customers use our Services;

• troubleshoot technical issues;

• improve our products, website, and shopping experience; and

• analyze website traffic and performance.

Marketing and advertising

Where permitted by applicable law, we may use personal information to:

• send promotional emails and other marketing communications;

• send abandoned-cart or abandoned-checkout reminders;

• measure the effectiveness of our marketing;

• show advertisements for Stay Toasty products on platforms such as Meta and Instagram;

• measure and improve advertising campaigns; and

• understand interactions with our advertisements and website.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Analytics

We use Google Analytics and related Google services to understand website traffic and visitor behavior and to help us improve our Services.

Google may collect information about your interactions with our website in accordance with its own privacy policies and terms.

Security and fraud prevention

We may use personal information to detect, prevent, and investigate fraud, unauthorized transactions, security incidents, or other unlawful activity.

Legal and business purposes

We may use personal information when necessary to comply with applicable laws, respond to lawful requests, enforce our terms and policies, protect our rights or property, or resolve disputes.

4. How We Share Personal Information

We may share personal information with trusted service providers that help us operate our business.

These may include:

Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products, process orders, and operate our website.

Information you provide through our store may be processed by Shopify in accordance with Shopify's own privacy policies.

Printify

We use Printify to help manufacture and fulfill orders. When you place an order, information necessary to produce and ship your products may be shared with Printify and the applicable print and fulfillment provider.

This may include information such as your name, shipping address, order details, and other information necessary to fulfill your order.

Payment providers

Payment information is processed through payment providers made available through our Shopify store. These providers may process payment and transaction information in order to complete your purchase and prevent fraud.

Google

We use Google Analytics and Google advertising services to analyze website activity and measure or provide advertising.

Meta

We may use Meta technologies, including Meta Pixel and related advertising tools, to measure advertising performance, understand website activity, and show or measure relevant Stay Toasty advertising on platforms such as Facebook and Instagram.

Other service providers

We may share information with other companies or service providers when reasonably necessary to operate our business, including providers of website hosting, technology, analytics, customer support, email communications, payment processing, shipping, and fraud prevention.

We do not sell customer lists or rent your personal information to third parties for their own independent marketing purposes.

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, customers, business, or Services.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used to:

• keep our website functioning;

• remember certain preferences;

• understand website traffic and usage;

• measure advertising performance;

• provide analytics; and

• support advertising and marketing activities.

Third-party services such as Shopify, Google, and Meta may also use cookies, pixels, or similar technologies when you interact with our website.

Depending on your location, you may have rights to control certain cookies, advertising technologies, or the use of your information for targeted advertising.

6. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

If you follow a link to a third-party website, that website's privacy policy and terms will apply to your use of that website. We are not responsible for the privacy practices or security of third-party websites that we do not control.

7. International Processing

Stay Toasty serves customers internationally. As a result, your personal information may be processed, stored, or transferred in countries other than the country where you live.

Our service providers, including Shopify, Printify, Google, Meta, payment providers, and other technology providers, may process information in different countries as necessary to provide their services.

Where applicable, we will take reasonable steps to handle international transfers in accordance with applicable privacy laws.

8. Children's Privacy

Our Services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

9. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

We take reasonable measures to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Access: requesting information about the personal information we hold about you.

• Deletion: requesting that we delete personal information, subject to applicable exceptions.

• Correction: requesting that inaccurate personal information be corrected.

• Portability: requesting a copy of certain personal information in a portable format.

• Opting out of marketing: unsubscribing from promotional emails at any time.

• Targeted advertising choices: depending on your location, requesting that we stop certain uses of personal information for targeted advertising or similar purposes.

To exercise a privacy right, please contact us using the information below.

We may need to verify your identity before completing certain requests. Your rights may vary depending on your location and applicable law.

11. Marketing Communications

If you receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link included in the email.

Even if you unsubscribe from promotional communications, we may still contact you regarding transactions or services you have requested, such as order confirmations, shipping updates, or customer service matters.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice of significant changes.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Stay Toasty
Email: info@staytoastyapparel.com

For privacy-related requests, please include enough information for us to understand and respond to your request.

Stay Toasty is responsible for the personal information we collect through our Services, subject to the role of our service providers and applicable privacy laws.